Payment Guide

Indochina Package Travel offers 2 online payment methods, by Credit card or via PayPal.

After finding a tour and filling in the booking form, you will be requested to choose the payment method. Check on the payment method you refer, a payment page will appear. Below is the detailed guidelines for each payment method:

1.Payment by Credit card:
Check on “Credit card” payment option after filling in booking form.

We accept Visa card, MasterCard, American Express, JCB Card for online payment.

We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn). All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (merchant) but MasterCard with international security standard.

In some cases, your transaction may be not successful due to:

– In correct card information => redo it

– Not enough credit balance (daily or monthly) => change to another card

– Your card has not been activated for online payment. => You should contact the Issuer Bank for the card activation.

In case you input correct card information but the transaction result is failed, you can try again. If not, we will contact you to inform about transaction result and send you the repay link as an alternative.

In case you don’t use our booking form but contact us then decide to take the tour, we will also send you the invoice link for payment and confirmation. Use the same Payment gateway operated by OnePAY.

2.Payment by Paypal:
If you have a PayPal account and prefer the payment by PayPal, check on “PayPal” instead of Credit card.

A payment gateway operated by PayPal will appear, input your account info and process with the payment. Please not that PayPal is highly secured to protect users’ privacy and credit card information. After the payment done, you will get the notification from PayPal about successful transaction.

In case you input correct card information but the transaction result is failed, you can try again. If not, we will contact you to inform about transaction result and send you the repay link as an alternative.

In case you don’t use our booking form but contact us then decide to take the tour, we will also send you the invoice link for payment and confirmation. Use the same Payment gateway operated by PayPal.

3. Confirmation of payment received:
After the payment is made successfully, you will get the notification from OnePAY or PayPal and an auto-confirmation from our side. Within 01 working day, our staff will email to reconfirm your booking as well as send you the voucher of confirmation as well. If you want to make sure, email us at info@indochinapackage.com, we will get back to you at soonest possible.